Service solutions: mobile (field) apps

Many services are carried out by service location-based employees. A lot of these field workers still use hand-written notifications and Excel sheets that are stored on a wide array of different devices and storage media (USB sticks, external hard drives). There are more efficient ways to keep track of your data! By digitising the aforementioned manual processes and collecting all the input in one centralised environment, your workflows become more transparent and less error-prone. Do you already work digitally?

Appronto knows how to build mobile (field) apps for smartphones and tablets. Digital support is indispensable if you want to work remotely in accordance with modern standards. It allows you to carefully coordinate the on-site process, but also to process subsequent reports and data in adjacent systems.

Automate all your activities with a mobile (field) app. With a tablet or smartphone, planning, execution and follow-up of work can be realised easily and efficiently. Let’s take a look at the most important benefits of using a sophisticated mobile field app.

Time savings of up to 60%

• Do you want to save time? Your administration and reporting, including any photos, are completed in the blink of an eye, while statistics are updated in real time. This more efficient working method leaves you with more time to serve the (next) customer.

Gain new and better insights

• Real-time statistics and the possibility to collect new data points allow you to identify the potential areas for improvement within the company. You can immediately convert this information into concrete improvement actions for better, faster or more efficient services.

Create transparency throughout the supply chain

• By directly sharing registrations with all partners (colleagues and chain partners), everyone exactly knows what his or her status is.

Improve your quality control

• Action points are available online and can be shared directly with employees throughout the entire organisation. This allows you to stimulate involvement and improve your quality control through a joint effort.

The BKD has already taken many steps to respond to all of these developments. Building a mobile application that allows the BKD to speed up and perfect the inspection process was the first step in the right direction. The application is beneficial to all the parties involved, including the BKD, importers and exporters. Introducing MyBKD, a new, user-friendly, flexible and future-proof portal in which all information from and for the grower is available, was the next step towards digital maturity. The portal not only simplifies the registration of parties and the request for tests, but also allows the BKD the opportunity to monitor the progress of tests more closely.